Shipping Policy


ATTENTION! 

FRAUDULENT CHARGES USING STOLEN CREDIT CARDS AND CHARGE BACK CLAIMS WILL BE REFERRED TO THE CORRESPONDING STATES DISTRICT ATTORNEYS OFFICE FOR CRIMINAL CHARGES TO BE FILED. IDENTITY THEFT, FRAUD AND THEFT ARE MISDEMEANOR AND FELONY CRIMES. WE HAVE HIRED AN ATTORNEY AND A COMPANY THAT SPECIALIZES IN INTERNET CRIMES TO MONITOR ALL ORDERS FOR SUSPICIOUS ACTIVITY! 


Shipping/Handling

WE SHIP WORLDWIDE

Flawless by Toni, is not responsible for packages lost in transit and will not replace lost items. If items are lost please file a claim with USPS.

After placing your order you will receive an email confirmation and once item(s) have shipped,  you will receive tracking information for shipping. All items are shipped via USPS, DHL, OR FEDEX with tracking. We require a signature upon delivery to ensure your order arrives at the correct destination. NO SHIPPING ON WEEKENDS OR HOLIDAYS( certain areas may deliver on weekends but this is not guaranteed)

Certain weather conditions, holidays, issues with delivery truck, and other situations that are beyond our control may cause delays. We are not responsible for delayed/late packages/lost/stolen packages. If an item was lost/stolen please contact your local post office and file a claim. All packages are shipped with signature confirmation and will not be left without a signature. 

 

 

After your order has been shipped, please contact the shipping company for any inquiries regarding orders that have been dispatched 

Please allow 1-3 business days for your payment and order to be processed. Payments process Monday through Friday. If you place your order on the weekend, processing will start the next business day, which is Monday. Once your payment has been processed and you receive your tracking number, your package should arrive in 3-5 business days if you're located within the U.S.

 

Please note: Processing times will vary when ordering during a sale due to high order volume.

 

If you're located outside the United States, your package should arrive within 7-10 business days.

We are not responsible for any Custom Fees or Import Tax that your country may bill to you.

SHIPPING AND BILLING ADDRESS MUST BE THE SAME OR YOUR ORDER WILL BE CANCELLED