Frequently Asked Questions

1.Are your wigs made of 100% human hair?
YES. Our lace wigs are made of 100% Virgin human hair unless stated otherwise(remy) and you can treat it as your own hair. 

2.What grade is your hair?

Virgin hair has no grade. It's either pure or processed. Our hair is pure and steamed for certain textures 

3.What are Lace Front Wig and Full Lace Wig?
Lace Front Wig: "Lace Front Wig" or Front Lace Wig only has lace in the front of the wig and the remainder of the wig is made from a regular netted wig cap or other materials such as thin-skin. You are not able to wear a front lace wig in high up dos or ponytails.Full Lace Wig: "Full Lace Wigs" are lace wigs which are designed with the entire wig cap being made from lace as well as lace all around the perimeter of the wig. Full lace wigs allow you to wear your hair in high up dos and ponytails. Upon applying & adhering the lace wig, a flawless, natural and undetectable hairline is created.

4.What are Bleached Knots?
When a dark hair is tied to the base of a lace wig with a knot, you can see a dark dot on the skin, especially when the base is lace. Lace cannot hide the knot in the same way a monofilament base does. Bleached knots usually are only done at the front of the lace wig and it helps create the illusion that your hair is growing out of your head.

5.What does Density refer to?
The density refers to how thick the hair is and what density you order is really based on personal choice. Most women achieve a natural appearance with light to medium or medium density (130%) however, your choice will depend on your styling preferences and individual profile. Our wigs are 150%

6. How long can I expect the wig to last?
The life of your wig will depend on your use and care of it. If handled properly, it should last you about 1-2 years with proper care. If used as your main form of hair replacement and you are using daily and especially if you are applying with glue, it is realistic to expect it to last 3-6 months before needing a repair or hair added. Our FLAWLESS Virgin Extensions can last 1-3 years or more with proper care

7.Will the hairline of the lace wig have a natural look?
Yes, when you wear the lace wigs correctly the hairline will have a natural look, just similar as your own hair growing from your scalp


8. Does the straight hair wave up when being wet?

If it is natural straight, our answer is "Yes, it does". But after it is dry, the natural straight style will be back.

9. I have experienced hairloss, can I wear these wigs?

Yes! Lace wigs are a good alternative for the most natural looking hair replacement. 

10. Do you install wigs?

Yes I do. Once you have received your order, please schedule your installation on the website


11. If I am local can I pick my order up?

Due to extreme fraud and chargebacks, All orders placed online must be shipped.

12. How long is shipping?

Shipping takes place 1-3 business days AFTER your payment processes. Payments typically process 1-2 business days after your order has been placed. Please refer to our Shipping Policy

13. How many bundles do I need?

We suggest :

12-18” 2 or more bundles

20-24” 3 or more bundles

26-32” 4 or more bundles

34” or longer 5 or more bundles


14. If I order a wavy pattern, can it be straightened?

Yes, all of our extensions can be straightened

 15. Do you offer wholesale?

Yes! Please email us for more information.


 16. Where can I see customer/client photos and reviews?

Some of our customers/clients can be found on our Facebook page Flawless by Toni René or our Instagram page @flawlessby_toni

17. If I don’t see the answer to my question, how can I contact you? 

Please email us at